Reverdo
Returns and exchanges for your store
Reverdo is a platform for handling returns across Europe. Customers register returns themselves in a portal with your store’s logo and colours, and your team handles them in one panel.
Customers find their order without logging in, select the items they are returning and the reason, choose how to send the parcel and receive a label. They complete the whole request in their own language. Your team sees it in the panel and can process it.
Features
A portal on your domain
A portal with your store’s logo and colours, available in the customer’s language. Registering a return requires no account and no back-and-forth emails.
Return methods
Parcel lockers, drop-off points or courier collection; the cost is covered by the store, the customer or shared.
European coverage
One integration, return labels in Poland, Germany, France, the Netherlands, Spain, Italy, the Czech Republic, Austria, Belgium, Sweden, Portugal and Romania.
Exchange instead of refund
Customers can choose to exchange a product instead of getting a refund.
Seller panel
Approval, rejection, categorisation, assigning tasks within the team and documenting the condition of goods.
Returns analytics
A breakdown of return reasons helps you see which products customers return most often and why.
Integration in one day
You provide a single endpoint for order lookup; Reverdo does not store your orders and only requests them when a customer starts a return. Webhooks for every event. Shopify, WooCommerce, PrestaShop, Magento, BaseLinker, Shoper, Allegro or your own API.
Stores selling abroad, brands with a high share of returns (fashion, footwear, sport) and fulfilment companies handling returns for their clients.